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TOOLS

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended audience:
Frontline employees, managers and physicians

Best used:
Post this advice from a UBT labor co-lead, about overcoming resistance to change, on bulletin boards, in break rooms and other staff areas.

 

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TOOLS

Format:
PDF (color and black and white)

Size:
8.5" x 11"

Intended Audience:
Frontline employees, managers and physicians

Best used:
This poster features a pediatrics team that increased vaccine rates in children by administering shots in the exam room rather than an injection clinic. Post on bulletin boards, in break rooms and other staff areas.

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TOOLS

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
UBT co-leads, union members and fronline managers

Best used: 
This poster features a Southern California surgery team that improved customer service by handing out more after-visit summaries to members. Post on bulletin boards, in break rooms and other staff areas.

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TOOLS

Format:
PDF

Size:
8.5” x 11”

Intended audience:
Frontline workers, managers and physicians 

Best used:
Inspire your team with this piece that highlights the importance of colon cancer screening for patients.

 

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TOOLS

Format:
PDF

Size:
8.5” x 11”

Intended audience: 
Union-represented employees

Best used:
Share these efficiency tips with staff and receptionists to improve customer service and streamline the check-in process.

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TOOLS

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Frontline workers and managers

Best used:
Use this to encourage your surgery team colleagues to help make Kaiser Permanente more affordable and at the same time, preserve the environment. Post it on bulletin boards, in break rooms and other staff areas. 

 

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TOOLS

Format:
PDF (color and black and white)

Size:
8.5” x 11”

Intended audience:
Union coalition-represented employees and frontline managers

Best used:
Posted on bulletin boards or in break rooms and other staff areas to inspire your team to discuss ways to boost patient satisfaction.
 

 

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