Use of Tools
To identify change they want to make in their departments and test them to see if they work, unit-based teams use tools such as the Rapid Improvement Model (also known as RIM+), process mapping and waste walks. Using these performance improvement tools has allowed UBTs throughout Kaiser Permanente to improve service, quality, affordability and the work environment. UBT Tracker is an online tool teams use to track their projects and tests of change.
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A complete UBT toolkit on use of tools.
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Use of Tools
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Right Pull Quote
Using our performance improvement tools—process mappings; run charts; plan, do, study, act cycles—keeps us all sharp.
Right Pull Quote Source
Mary Rodriguez
Right Pull Quote Source Title
Assistant clinical director and co-lead, Perioperative UBT, Ontario Medical Center (Southern California)