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Value Compass
— Paul Adler and co-authors in the Harvard Business Review USC Marshall School of Business"Kaiser Permanente’s Value Compass…succinctly defines the organization’s shared purpose. (It is) a recognition of the challenges that every member…has the responsibility to meet every day.”
The Value Compass puts the member and patient at the center of everything we do. We focus on affordability, quality, service and being the best place to work. The Value Compass guides our decision making and problem solving.