How-To Guide: Run Your UBT Smoothly

UBT: It's not just another TLA (Three-Letter Acronym). Unit-based teams are the way we do business at Kaiser Permanente, the engine for improving the care and service we provide patients and members, and a way for everyone to have a voice on the job. 
But getting your team off the ground can be challenging, as can keeping it running. Whether you are just starting a new team or keeping your existing team on track, using these few key tools will help things go smoothly.