“My supervisor asked me if I would do this surge planning assignment to help coordinate the regional labor pool. I said, ‘Of course, I’ll do anything I can to help.’ It’s a state of emergency. I feel it should be all hands on deck. I’m only one piece of this. It has been very time-consuming, but it’s very important. For example, we’re helping our pharmacies have enough curbside runners so members can get their medications in a timely manner. These are extraordinary circumstances. I’m happy to do what it takes.”