“At the beginning of the COVID-19 pandemic, I saw a need for help, especially because of short staffing, so I became a licensed vocational nurse. I chose Kaiser Permanente because of the preventable health care model. I want to help people before they get sick. Even though we continue to work through staffing issues, the flu clinic team is passionate about what we do. I love our managers and our team. When I give members a flu or COVID vaccination, and their expressions change from worry to smiles, they give air hugs and high-fives – that's a highlight on chaotic days.”