Stories

The registered nurses on the Central Interstate Oncology and Infusion Team helped find ways to deliver better care to cancer patients, which also saved money by reducing unnecessary hospitalizations.

Northwest Team Creates Better Cancer-Care Experience

A renewed commitment to performance improvement means patients suffer less and teams work together better.

Group of patients, family members and KP staff

Who will care for the caregiver? Using human-centered design concepts, patients, their family members, frontline workers and KP leaders are finding ways to ensure patients are safe at home and caregivers get the support they need.

Caring for the Caregivers

Easing the burden that falls to patients’ family, friends.

October 11, 2017

A group of health care workers posing together

Dental teams in the Northwest, like this one, keep patients comfortable and satisfied.

Dental Teams Put Patients at Ease With "Spa-like" Services

How to give members a "wow" experience.

May 18, 2016