Stories

The registered nurses on the Central Interstate Oncology and Infusion Team helped find ways to deliver better care to cancer patients, which also saved money by reducing unnecessary hospitalizations.

Northwest Team Creates Better Cancer-Care Experience

A renewed commitment to performance improvement means patients suffer less and teams work together better.

Young Latino man, wearing a blue mask, getting a vaccine

SEIU-UHW member Gabriel Montoya got his vaccine and spearheads efforts to get his fellow union members protected from COVID-19.

Labor-Doctor Huddles Boost Vaccine Uptake

Open communication, built on a foundation of trust.

May 6, 2021

UBT Consultant Charisse Lewis with key members of the Baldwin Park critical care team, Clinical Operations Director Felipe Garcia and Sheryl Magpali, RN, a member of UNAC/UHCP.

Working to Put Herself Out of a Job

A UBT consultant helps teams fly on their own.

October 6, 2015