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Stories

A group of nurses

The registered nurses on the Central Interstate Oncology and Infusion Team helped find ways to deliver better care to cancer patients, which also saved money by reducing unnecessary hospitalizations. 

Northwest Team Creates Better Cancer-Care Experience

A renewed commitment to performance improvement means patients suffer less and teams work together better.

Kerene Hoilett, diagnostic imaging quality consultant, Georgia Region

Kerene Hoilett has used Kaiser Permanente's resources to advance her career. Looking to grow your career? Try the new career paths tool at kpcareerplanning.org/paths.

Finding Your Path

Explore career options with new career paths tool.
Nurse manager talks with her team.

Nursing Assistant Clinical Director Alainie Lounsbury, RN (standing), checks in with (left to right) Dan Alexandroni, Donielle Tresvant and Hong-le Ton-Nu, all RNs who are represented by UNAC/UHCP, one of the unions in the Alliance of Health Care Unions. 

Rounding for Results: Creating a Free-to-Speak Culture

A simple tool makes peer rounding even more effective.
Woman wearing a red jacket, typing on a computer

Carol Fiskio, revenue cycle director for Kaiser Permanente's Woodland Hills Medical Center, has used KP's tuition reimbursement benefit to help herself, her staff and the organization be more competitive.

Learn Long and Prosper

How tuition reimbursement helps workers, managers and KP.

Workers who participate in huddles and other UBT activities say they feel freer to speak and are better supported in their own health. They're also less likely to get injured or miss work. 

How Unit-Based Teams Make Kaiser Permanente a Better Place to Work

Survey shows it pays to be involved in your UBT.
cartoon image of four health care workers

Unit-based teams making progress along the Path to Performance leads to our patients and members getting better care. 

Inventing Better Care

Progressing along the Path to Performance for our patients.
Image of team-tested practices section of the LMP website

The team-tested practices section can help your team learn from others' successes and failures. 

Take the Easy Way Out

Get ideas from other teams instead of starting from scratch.
Cartoon-style graphic of people running on a line graph

Our Focus Areas help teams focus on what really matters. 

Keep Your Eye on the Prize

Focus Areas are where it's at.
illustrations of books on shelves and a computer screen

The Library section of LMPartnership.org  is easy to navigate. Everything is in its own category — exactly like your local library — except you don’t have to be quiet.

Browse or Borrow, No Library Card Needed

Everything is in its own category but no "shushing."
A team huddle

The Sick Leave Health Reimbursement Account rewards good attendance, supports effective teams and serves the needs of KP members and patients.

Meet Your National Agreement: Sick Leave HRA Rewards Good Attendance

Take advantage of your unused sick leave when your retire.
Health care workers (including one dressed a giant banana) exercising together

Tip 1 of 12: Party-hardy to celebrate both successes and failures. Those are great learning opportunities. 

12 Tips for Building Your Team

Make every month count with these helpful ideas.
Infographic featuring image of a tree

Meet Your National Agreement: Change Is Here, Be Prepared

How our contract helps employees skill up.
Two women walking arm-in-arm on a sunny day

High tech, high touch: Thanks to advanced technology, Carolina Aceves (right) was able to donate a kidney as part of a series of donations that brought her mother, Olivia Santillan (left), the kidney she needed. That experience has made Aceves, a member of OPEIU Local 30, a passionate champion for workers who want to develop their skills so they can better serve our patients and communities.  

Navigating the Future

Get ready now, build skills for the years to come.