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Stories

A group of nurses

The registered nurses on the Central Interstate Oncology and Infusion Team helped find ways to deliver better care to cancer patients, which also saved money by reducing unnecessary hospitalizations. 

Northwest Team Creates Better Cancer-Care Experience

A renewed commitment to performance improvement means patients suffer less and teams work together better.

Illustration playing on "Wheel of Fortune" theme

At first, these frontline workers rolled their eyes at UBTs. But their experiences improving performance and teamwork changed their outlook. 

From Skeptics to Believers

Eye-rolling at first, then a growing appreciation.
people meeting around a conference table

Facility and regional ratings, as well as more rigorous team assessments, are part of the 2015 National Agreement. 

Meet Your National Agreement: New Standards for All

How to ensure we are always getting better.
Health care workers filling in a huddle board in a clinic hallway

Union workers, such as SEIU-UHW member Sylvia Reynoso (writing on the board), should have more opportunities to learn about and take part in performance improvement efforts, says our guest columnist. 

From the Desk of Henrietta: Performance Is a Union Issue

Seeking an equal voice in improving service and quality.
hunk of blue cheese with nuts and raspberries

Yup, we moved your cheese. Don't worry, these FAQs will help you find it. 

FAQs About the New LMPartnership.org

What's new, where your favorites went and more.
Four members of the workplace safety Tiger Team in conversation

Sol Estrella, RN (right), of Irvine Medical Center, with visiting Tiger Team members Sam VanWagner, Ron Jackson and Quan Nguyen, DO (left to right).

Doctor Makes House Calls to Help Teams Avoid Injuries

Father’s trauma inspires effort to create safer workplace.
Woman writes on board

Meet Your National Agreement: Spreading the Word

Learn about a new communications must-do for UBTs.
Manager Nee Tang

Manager Nee Tang cultivates the skills it takes to help workers feel comfortable speaking up.

How to Create a ‘Speak-Up’ Culture

Four ways managers can encourage their employees to feel safe about speaking up.
Pharmacy technician Chakana Mayo

Chakana Mayo, a pharmacy technician and UFCW Local 770 member, is a workplace safety champion for her team. 

On Speaking Up When You're Not the Boss

<p>Get advice from two union members who've done it.</p>
Three UBT members

"ALL HERE FOR EACH OTHER": By working together, the pharmacy team built trust and dramatically decreased injuries. Shown here, left to right: Nachelle Walker, Clinical Pharmacy Services manager; Ramee Chambers, a Transitional Care manager; and Chakana Mayo, a pharmacy technician and UFCW Local 770 member who is also the team’s workplace safety champion.

Why We Speak Up

Pharmacy eliminates nearly all workplace injuries.
Robert Reich speaking at a conference

Robert Reich, Chancellor's Professor of Public Policy at the University of California, Berkeley, and former Secretary of Labor, made the economic case for worker engagement during his keynote address.

When Every Day Is Partnership Day

Could everyone have a partnership like ours? Yup.
Maria Peyer

Maria Peyer, an oncology nurse and member of OFNHP/ONA helps Isaias Contreras-Chavez and Justin Dodds learn healthy habits for life.

For the Love of Kids

Helping low-income children thrive.
Deashimikia Williams

Deashimikia Williams, a member of OPEIU Local 2, is a customer service representative in Maryland. 

Dancing the Stress Away

A high-stress department learns to chill.