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Early Shift Ensures On-Time Labs

  • Having lab assistants, not runners, pick up blood samples at 6 a.m. and drop off specimens every half-hour
  • Using clinical lab scientists from other departments to help process blood in the morning
  • Moving weekend shifts for clinical lab scientists to 6 a.m. instead of 9 a.m.

 What can your team do to shift its workflow for the benefit of patients? 

To properly diagnose and treat patients, doctors need lab results in hand when they do rounds. But the laboratory team at Anaheim Medical Center was lax with timely blood draw results, so the team had lab assistants pick up blood draws at 6 a.m., and continuing with drop-offs at half-hour intervals. They shifted clinical lab scientists from other departments to process blood in the morning and moved their start times to 6 a.m. on weekends. Having blood results ready by 9 a.m. improved by 73 percentage points in six months.

Archived content
Live, non-archived content
TTP Blurb
This team's ability to get results back to doctors quickly improved when it tweaked workflows and schedules.
Why This Matters
Delivering blood results on time provides better patient care.
Test of Change
Having lab assistants round to pick up blood samples earlier
Short Teaser

How your team can make lab times zoom. 

Medium Teaser

Since doctors need blood lab results in hand when they round, see how your team can shift times and procedures to improve workflow.

Long Teaser

Since doctors need blood lab results in hand when they round, see how your team can shift times and procedure to improve workflow.

Nav Section
Preview Image
Anaheim Medical Center Clinical Lab Scientist Francine Hintzman, UFCW.
Landing Page Title
Ensure On-Time Blood Labs
Topics
Affordability
Quality
Service
Region
Southern California
Role
Frontline Managers
Frontline Workers
UBT Co-Leads
Keywords
early
Date of publication
This has been edited
0
Department
Laboratory
Content Type
Team-Tested Practice
Content Goal
Inform
High Res Photo Set
Anaheim Medical Center Clinical Lab Scientist Francine Hintzman, UFCW.

Timely lab results help doctors treat patients. Pictured is Anaheim Medical Center Clinical Lab Scientist Francine Hintzman, a member of UFCW.

Big Number
93%
Explanation

up from 20 percent in delivering blood lab results by 9 a.m.