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Fighting the Plague of Too Many Sick Days

  • Surveying employees about attendance policies
  • Creating guidelines around sick days, tardiness and dangling (not filling out time cards)
  • Rewarding successful employees with a formal lunch

What can your team do to reward and recognize one another?

 

When an employee calls in sick, that can impact both staff and patient. And when it's a lot, you might as well hang out the closed sign. The idea is to show up and work, right? The radiology team in South San Francisco had this problem, so they created a survey to assess employee understanding of sick days. They created new policies around sick leave, tardiness and "dangling" (failing to clock in and out). Then they rewarded employees in compliance with a gourmet lunch. After two years, the average number of sick days per FTE fell by nearly 3 days.

Archived content
Live, non-archived content
TTP Blurb
This radiology team reduced sick days after it surveyed employees about attendance policies and created guidelines.
Why This Matters
Absentee workers means drop in productivity and poor member service.
Test of Change
Rewarding employees who show up with fancy lunch
2231
Short Teaser

Get them to understand your attendance policy.

Medium Teaser

Keeping your employees on the job is critical to performance. Inform them of your attendance policy and reward those who show up as required.

Long Teaser

Keeping your employees on the job is critical to performance. Inform them of your attendance policy and reward those who show up as required.

Nav Section
Preview Image
UBT meeting.
Landing Page Title
Fighting the Plague of Sick Days
Topics
Attendance
Best Place to Work
Communication
Workforce of the Future
Role
Frontline Managers
Frontline Physicians
Frontline Workers
UBT Co-Leads
Date of publication
This has been edited
0
Department
Radiology
Content Type
Team-Tested Practice
Content Goal
Instruct
High Res Photo Set
UBT meeting

It's important for your employees to understand the attendance policy so your team can be on the same page. Pictured is a South San Francisco UBT meeting.

Big Number
4.58
Explanation

the average annual number of sick days per FTE, below the targeted goal of 6.5 days