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Injuries Nearly Vanish After Workers Find Their Voice

  • Training staff members to be Level 1 ergonomic assessors
  • Colleagues rounding on each other every month
  • Acting on employees’ concerns by making changes to workstations  

What can your team do to support each other's concerns? What else could your team do to follow up on issues?

 

After a colleague suffered a severe repetitive stress injury, members of a Southern California Ambulatory Pharmacy team developed a rounding program. With training and support from an ergonomist, colleagues round on colleagues, checking in with every employee every month. Initially, team members conducted the rounding sessions without managers, worried that workers wouldn’t feel safe speaking up. But as managers acted on employees’ concerns, the fears dissipated. Now union-represented workers round side by side with managers, who are key to instituting changes. 

Archived content
Live, non-archived content
TTP Blurb
The Ambulatory Care Pharmacy team achieved 3 ½ years without a workplace injury by training staff as ergonomic assessors and implementing peer safety rounds.
Why This Matters
The department’s strong speaking-up culture helps team members address problems quickly.
Test of Change
Training staff members as ergonomic assessors and developing peer safety rounds
7414
Short Teaser

Tools and ideas for speaking up and keeping safe.

Medium Teaser

After a colleague suffers a severe repetitive stress injury, members of a Southern California Ambulatory Pharmacy unit-based team find ways to keep each other safe.

Long Teaser

After a colleague suffers a severe repetitive stress injury, members of a Southern California Ambulatory Pharmacy unit-based team find ways to keep each other safe.

Nav Section
Preview Image
Two women assessing ergonomic position of a man in a chair
Landing Page Title
Safety’s Secret Ingredient
Topics
Workplace Safety
Region
Southern California
Communicator
Sherry Crosby
Editor (if known)
Non-LMP
Date of publication
This has been edited
0
Department
Pharmacy
Content Type
Team-Tested Practice
Content Goal
Inspire
Big Number
94%
Explanation

of workplace safety issues were resolved within 90 days of identification