Kitchen Workers Find Ingredients to Speak Up
- Participating in team building activities to build trust and engagement
- Rewarding and recognizing employees for ideas and actions that contribute to the team’s work
- Implementing quick, visible suggestions to improve the work environment
What can your team do to help employees feel safe speaking up?
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Act Now — Tools to Help Your Team
Content Goal
Instruct
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Need an Idea? Borrow One!
Content Goal
Inspire
Distressed by employees’ reluctance to speak up, members of the Los Angeles Food and Nutrition Services team took action. They participated in team-building activities, created a reward and recognition program and organized a campaign to show each other respect. Their efforts paid off: 11 of 12 measures of the People Pulse Speak Up Index showed improvement. Better yet, the team set the foundation for a workplace where employees feel free to voice their opinions and ideas — and can expect action to be taken on their input.
Giving Team Members a Voice
Archived content
Live, non-archived content
TTP Blurb
A Food and Nutrition Services team boosts its People Pulse speak-up scores by creating an environment where workers feel free to voice their opinions and ideas — and can expect action to be taken on their input.
Why This Matters
When employees feel free to share ideas and concerns, it creates open communication that leads to better care, quality and service.
Test of Change
Rewarding and recognizing employees for ideas and actions that contribute to the team’s work.
Nav Section
Preview Image
Landing Page Title
A Recipe for Speaking Up
Topics
Culture
Region
Southern California
Communicator
Sherry Crosby
Editor (if known)
Tyra Ferlatte
Role
Frontline Managers
Frontline Workers
Health and Safety Champions
UBT Consultants & UPRs
UBT Co-Leads
Keywords
food and nutrition department
kitchen
Date of publication
This has been edited
0
Team Level
Level 5
Department
Other
Content Type
Team-Tested Practice
Content Goal
Instruct
Subject
Big Number
87%
Explanation
Team members who say they are encouraged to suggest better ways of doing things — an 8-point bump in 12 months
Campaign
Free to Speak