Team-Tested Practices
Path To Performance
LMP Focus Areas
Learning Portal
Contracts and Agreements
About LMP
Search Results

Lab Teams Collaborate to Ease Workload, Speed Tests

  • Studying what other labs were doing and researching the latest technology
  • Collaborating on the purchase of new equipment and gaining support to fast-track the installation
  • Cross-training staff on use of new equipment and departmental processes

What can your team do to be more collaborative with departments you frequently work with? What else could your team do to cross-train staff?

 

Increased membership, changes in CDC guidelines and slow work processes were inhibiting two Colorado labs from processing widely used tests critical to preventive care. The teams researched other labs’ processes and the latest technology. They collaborated to purchase new equipment and fast-tracked installation. They cross-trained on the equipment and on the processes within the two departments. The labs significantly decreased processing time for the two tests. Processing HPV tests now takes half the time and the workload increase was absorbed with no extra staff.

Archived content
Live, non-archived content
TTP Blurb
Processing HPV tests now takes less than half the time, so the workload increase has been absorbed with no extra staff.
Why This Matters
Colorado labs process two widely used tests central to Kaiser Permanente’s preventive care approach that detect disease early when treatment is highly effective.
Test of Change
Teams cross-trained each other on new equipment and on the processes within the two departments.
4503
Short Teaser

Strategies for teams to get all hands on deck.

Medium Teaser

Two lab teams—both of them frustrated by slow and inefficient processes—got together to research, buy and install new equipment. Together, members improved their performance and get tests

Long Teaser

Two lab teams—both of them frustrated by slow and inefficient processes—got together to research, buy and install new equipment. Together, members improved their performance and get tests done faster.

Nav Section
Preview Image
A provider preparing a patient's arm for a blood draw
Landing Page Title
Teams Collaborate to Ease Workload
Topics
Performance Improvement
Preventive Care
Service
Region
Colorado
Communicator
Jennifer Gladwell
Editor (if known)
Tyra Ferlatte
Keywords
HPV
Date of publication
This has been edited
0
Department
Laboratory
Content Type
Team-Tested Practice
Content Goal
Inform
High Res Photo Set
A provider preparing a patient's arm for a blood draw

Processing lab tests is now quicker thanks to two teams who collaborated on improvement efforts.

Big Number
1/2
Explanation

Processing time for HPV tests cut in half