Team-Tested Practices
Path To Performance
LMP Focus Areas
Learning Portal
Contracts and Agreements
About LMP
Search Results

Medicare Form Mistakes Will Cost You

  • Increasing training and teamwork to ensure accuracy of the data
  • Working with regional subject-matter experts, and creatng a reference tool for self-review
  • Conducting daily department-wide and self-audits to catch mistakes

What can your team do to build quality control into your workflow? 

 

Medicare forms are essential to your bottom line. If these are not filled out correctly, you’ll leave money on the table. The admitting team at Redwood City Medical Center was hitting about 80 percent accuracy with the Medicare Secondary Payer Questionnaire (MSPQ), the form that provides information for Medicare fee-for-service patients. The team increased its training, conducted self-audits and worked with regional experts to raise their proficiency. They raised their accuracy rate to 98 percent in four months, eclipsing the regional target of 95 percent.

Archived content
Live, non-archived content
TTP Blurb
Admitting team increased training to ensure accuracy of data, created a reference tool for self-review, and conducted self-audits to catch mistakes.
Why This Matters
Hospitals need to file correct Medicare forms for proper reimbursement.
Test of Change
Training and teamwork can improve the accuracy of Medicare forms
Short Teaser

Get the information right. Here's how.

Medium Teaser

Filling out forms is part of the job, and making mistakes on a Medicare form can be costly. Train your staff, and get them working together to ensure greater accuracy.

Long Teaser

Filling out forms is part of the job, and making mistakes on a Medicare form can be costly. Train your staff, and get them working together to ensure greater accuracy.

Nav Section
Preview Image
Nurse filling out paperwork.
Landing Page Title
Mistakes Cost Money
Topics
Affordability
Metrics
Quality
Communicator
Laureen Lazarovici
Editor (if known)
Tyra Ferlatte
Role
Frontline Managers
Frontline Physicians
Frontline Workers
Date of publication
This has been edited
0
Department
All Departments
Content Type
Team-Tested Practice
Content Goal
Inform
High Res Photo Set
Nurse filling out paperwork.

Properly filling out paperwork, like Medicare forms, can help your department be more efficient.

Big Number
98%
Explanation

accuracy rate for MSPQ forms, up from 80% in four months