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Team Discovers Key Savings Through Prescription Transfers

  • Identifying high-cost medications filled outside of KP pharmacies
  • Developing scripting
  • Reaching out to Kaiser Permanente members
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Helping our members and patients find easy and convenient ways to manage prescriptions is an important part of the care experience. Members of the Pharmacy Formulary Application Services team (FAST) (Northwest) did just that by working with their analytics colleagues to identify Kaiser Permanente members filling high-cost medications outside KP pharmacies. Pharmacy technicians reached out to those members to explain the benefits of our prescription delivery options and helped them transfer their prescriptions to KP. The result? Cost savings for the organization and for our members, who enjoy the added convenience of receiving prescriptions by mail.

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Live, non-archived content
TTP Blurb
Pharmacy UBT reduced the number of high-cost prescriptions filled outside KP pharmacies and saved over $108,000 in 2021.
Why This Matters
When health plan members use KP pharmacies, the cost is lower for them and for the organization.
Test of Change
Team members contacted Kaiser Permanente patients who filled prescriptions outside KP pharmacies and explained the benefits of ordering their medications within KP.
Short Teaser
Reaching out brings prescriptions in.
Medium Teaser

Identified KP prescriptions being filled at outside pharmacies and worked with members to bring them back to KP.

Nav Section
Team-Tested Practices
Preview Image
a pair of hands pouring black and pink pills into a box
Landing Page Title
Saving Money Through Prescriptions
Topics
Affordability
Region
Northwest
Communicator
Jennifer Gladwell
Editor (if known)
Guy Ashley
Role
Frontline Managers
Frontline Physicians
Frontline Workers
UBT Consultants & UPRs
UBT Co-Leads
Keywords
affordability
Pharmacy
Date of publication
This has been edited
0
Team Level
Level 5
Department
Pharmacy
Content Type
Team-Tested Practice
Content Goal
Inspire
Subject
Affordability
Pharmacy
Value Compass Concepts
Departments
Unit-based team concepts
High Res Photo Set
pair of hands pouring pink and black pills into a box

How a team saved thousands of dollors by bringing prescriptions back in-house. 

Stat Icon
Affordability/Money - Color
Big Number
$108,000
Explanation

The team saved over $108,000 bringing outside prescriptions to KP pharmacies in 2021