Team Makes Parent-Pleasing Improvements

Parents whose new babies need to spend time in the neonatal intensive care unit are physically, mentally and emotionally drained. The NICU UBT at Downey Medical Center convenes a parent advisory council every other month and includes new moms and dads in improvement efforts. “If we are making a change or have a project coming up, and we run it by the advisory council, it is much more likely to succeed,” says Mandhir Gupta, MD, physician co-lead of the UBT.

Giving Patients a Voice

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TTP Blurb

Improvements suggested by a parent advisory council ease the stress of new moms and dads whose babies are in the NICU.

Why This Matters

Unit-based teams make innovations that have a big impact when they include patients in their improvement efforts.

Test of Change

Members of this NICU host a bimonthly parent advisory council and include moms and dads members in the department’s tests of change

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Short Teaser

Empower patients to share their ideas with these tips.

Medium Teaser

The NICU UBT at Downey Medical Center convenes a parent advisory council every other month so it can include ideas from new moms and dads in improvement efforts.

Long Teaser

The NICU UBT at Downey Medical Center convenes a parent advisory council every other month so it can include ideas from new moms and dads in improvement efforts.

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