TOOLS
Format:
PDF
Size:
8.5" x 11”
Intended audience:
Union stewards
Best used:
Share these tips for becoming an effective union steward at trainings and meetings.
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TOOLS
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Managers, co-leads and Workplace Safety staff
Best used:
To inform higher-ups so serious injuries are reported promptly and investigated quickly.
TOOLS
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline managers, employees and physicians
Best used:
Check in with your team after a shared event that needs a debrief—and explore takeaways to improve everyone's experience.
TOOLS
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline managers, physicians and workers
Best used:
Discuss these concepts for better communications witih colleagues and patients in huddles and at meetings; show you CARE!
TOOLS
Format:
PDF
Size:
One page, 8.5" x 11"
Intended audience:
Unit based teams and UBT co-leads
Best used:
Use these brainstorming techniques to generate ideas, create options, and involve everyone in the problem-solving process.
TOOLS
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and physicians
Best used:
Find inspiration in these tips for effective, engaging presentations to make yours even better.
TOOLS
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Physicians working in unit-based teams
Description:
Physicians play a variety of roles integral to improving patient care through a UBT. This leaflet can help you determine your role and what that means for your future responsibilities and influence.
TOOLS
Format:
PDF
Size:
8.5” x 11”
Intended audience: Physician UBT co-leads, physicians
Description: This leaflet details why UBTs are valuable to physicians using frequently asked questions about UBTs. This is a companion piece to the leaflet asking why chiefs should support unit-based teams.
TOOLS
Format:
PDF
Size:
8.5" x 11"
Intended audience:
UBT co-leads
Best used:
UBT leaders can gain insight into the importance of feedback—what is is, how to get it and how to use it to improve performance.
TOOLS
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers
Best used:
Successful use of "I" messages helps you explain how you feel in a way that the other person is more likely to hear so they can understand how their actions affect you or others.