TOOLS
Poster: Addressing Complaints Improves Service
Format:
PDF (color and black and white)
Size:
8.5” x 11”
Intended audience:
UBT members, co-leads and consultants
Best used:
This poster describes how the Fresno Health Information Management UBT used directional signs and restaurant pagers to improve customer service. Post on bulletin boards, in break rooms and other staff areas.
