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How-To Guide: Equity, Inclusion and Diversity

A diverse and inclusive workforce reflects our communities and helps make Kaiser Permanente a better place to work and receive care.

Use the resources here to support, inspire and guide your work on unit-based team projects that foster equity, inclusion and diversity for each other, our patients and the communities we serve.

On this page, you will find:

  • Success stories
  • Best practices 
  • Team activities 
  • And so much more!

 

TOOLS

Format:
PDF

Size:
18 pages 

Intended audience:
Anyone who wants to advance fairness at work and when providing care 

Best used:
Use the tools in this kit to create a more equitable workplace and deliver inclusive and supportive care for everyone. 

Related tools:

Speaking the Same Language Improves Care and Understanding

  • Asking members about their race, ethnicity, and preferred language helps caregivers identify and address health risks and provide culturally competent care
  • Using a prompt card at the start to remind team members to ask patients for their demographic information
  • Holding friendly competitions to keep team members engaged

Hank Winter 2016

Format: PDF

Size: 16 pages; print on 8.5" x 11" paper (for full-size, print on 11" x 14" and trim to 9.5" x 11.5")

Intended audience: Frontline workers, managers and physicians

Best used: Download the PDF or use the links below to read the stories online.