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Use of Tools
What Use of Tools Means
To identify change they want to make in their departments and test them to see if they work, unit-based teams use tools such as the Rapid Improvement Model (also known as RIM+), process mapping and waste walks. Using these performance improvement tools has allowed UBTs throughout Kaiser Permanente to improve service, quality, affordability and the work environment. UBT Tracker is an online tool teams use to track their projects and tests of change.
Resources by Team Level
Top 5 Use-of-Tools Resources
- How-To Guide: Performance Improvement <p>Achieve a higher quality of care and service.</p>
- UBT Rapid Improvement Model Template Basic steps for RIM.
- Creating a Process Map Create a map of your team's workflow.
- How-To Guide: Do a Waste Walk <p>Take a waste walk with your team.</p>
- Fish Out Your Root Cause Help your team use a fishbone diagram.
