TOOLS
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Frontline workers, managers and physicians
Best used:
Inspire your team with this piece that highlights the importance of colon cancer screening for patients.
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TOOLS
Format:
PDF and Word DOC
Size:
8.5” x 11”
Intended audience:
Captains of turn teams
Best used:
Use this checklist when turning a patient to ensure the procedure is done safely and the chance of injury is minimized.
TOOLS
Format:
PDF and Word DOC
Size:
8.5" x 11"
Intended audience:
Safety observers.
Best used: This checklist can heighten awareness and use of safe patient-handling procedures. Used by San Diego's 2 North-South Medical-Surgical teams in conducting safety observations while the team turns or lifts a patient. (The PDF prints two copies of the checklist, so if, for example, you want 10 copies, print the document 5 times.)
TOOLS
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Union Coalition-represented employees
Best used:
Help your staff make a safer workplace through ergonomic upgrades, training and uncluttered space.
TOOLS
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Union-represented employees
Best used:
Share these efficiency tips with staff and receptionists to improve customer service and streamline the check-in process.
TOOLS
Format:
PDF (color and black and white)
Size:
8.5” x 11”
Intended audience:
Frontline workers and managers
Best used:
Use this to encourage your surgery team colleagues to help make Kaiser Permanente more affordable and at the same time, preserve the environment. Post it on bulletin boards, in break rooms and other staff areas.
TOOLS
Format:
PDF (color or black and white)
Size:
6.5" x 6"
Intended audience:
Anyone with a sense of humor
Best used:
Share with colleagues on bulletin boards, in huddles and in your cubicle this lighthearted look at how the whole KP world revolves around our members and patients.
TOOLS
This eight-page summary of the 2010 National Agreement focuses on several key areas including:
- The economic package
- Performance improvement
- The Performance Sharing Program (PSP)
- Attendance
- Workforce Planning and Development
You can also download the full 2010 National Agreement.
TOOLS
Format:
PDF (color and black and white)
Size:
8.5” x 11”
Intended audience:
Union coalition-represented employees and frontline managers
Best used:
Posted on bulletin boards or in break rooms and other staff areas to inspire your team to discuss ways to boost patient satisfaction.
TOOLS
Format:
PDF and Word DOC
Size:
1 page, 8½” x 11”
Intended Audience:
Teams working on improving the pre-surgery process for patients.
Best used:
Use this document as a model to consider how your facility might revamp the presurgery process and create your own one-page checklist for patients. This checklist was developed by a multidepartmental team in South San Francisco that wanted to streamline the presurgery process for patients. As a result of using it, 80 percent of patients are now being confirmed as pre-admitted 24 hours before surgery and the completeness and accuracy of admissions rate has hit 99.4 percent.
Read more about the process in the Fall 2010 Hank.
