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TOOLS

Format:
PDF

Size:
7 pages, 8.5" x 11"

Intended audience:
Consultants and trainers working with teams to refresh their knowledge about active listening and effective questioning

Best used:
Use this facilitator guide in conjunction with the related booster materials, including a video, PowerPoint template, learner worksheet and job aid.

 

Related tools:

Contracts and Agreements

2021 Alliance National Agreement

Story body part 1

The 2021 KP-Alliance National Agreement advances the mission of the Labor Management Partnership to serve the needs of Kaiser Permanente, our members and patients, and the nearly 50,000 workers represented by the Alliance of Health Care Unions. The 4-year agreement renews our shared commitment to working in partnership and begins a new chapter where front-line caregivers and managers come together to address affordability and changing market conditions without sacrificing quality care or service.

 

 

TOOLS

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline employees and managers interested in advancing their careers at Kaiser Permanente and those coaching them. 

These 5 tips are from Michael Brown, KP's senior vice president of Human Resources Consulting for national functions, distilled from his presentation during Workforce Development Week

Best used:
Post on bulletin boards and hand out at meetings

Related tools:

TOOLS

Format:
PDF

Size:
8.5" x 11"

Intended audience:

Any consultants and trainers working with teams to refresh their knowledge about the national agreements

Best used:

Use this worksheet in conjunction with the related booster materials, including a video, PowerPoint template and facilitator guide

Related tools:

TOOLS

Format:

PDF

Size:

5 pages, 8.5" x 11"

Intended audience:

Any consultants and trainers working with teams to refresh their knowledge about the national agreements

Best used:

Use this guide in conjunction with the related booster materials, including a video, PowerPoint template, and learner worksheet.

 

Related tools: