Interest-Based Conversations and Reaching Consensus (classroom, virtual)
Course description
This training is designed to teach participants effective day-to-day decision-making and problem-solving skills using interest-based language and behaviors to understand another person’s point of view and come to a resolution together.
Path to Performance
Levels 1, 2
Duration
4 hours (classroom, virtual)
Learning outcomes
- Understand the formal process of Consensus Decision Making (CDM) and Interest-Based Conversations.
- Learn to apply collaborative communication skills during the CDM and Interest-based Problem Solving (IBPS) processes in everyday work.
- Identify and use Interest-based Conversation language and behaviors in everyday conversations.
- Understand how to move through a discussion using Interest-based Conversation methods effectively.
- Demonstrate the ability to reach a consensus by solving problems using interest-based language techniques.
Who should attend
Anyone seeking foundational knowledge of effective communication through Interest-based Problem Solving and Consensus Decision Making. These methods are foundational for working in a Labor Partnership Management environment.
Course requirements
Labor Management Partnership Orientation (LMPO)
Starting from a place of interests rather than positions can feel like an unfamiliar way to solve problems. Use these tools to augment the training and become proficient in this process. 
Get the Tools
Enrollment information