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TOOLS

Format:
PDF

Size:
8.5" x 11"

Intended audience:
Frontline employees who want to learn more about fast and easy ways to fill their prescriptions.

Best used:
UBT consultants and union representatives post this in employee areas and use as a flier or handout during meetings. 

Related tools:

Young Patients Need to Refill Their Asthma Meds

  • Identifying asthmatic patients, who haven’t processed refills
  • Contacting in groups of five each week until every patient has been reached
  • Communicating the benefits of inhaled corticosteroids

What can your team do to proactively reach out to patients to help them manage their chronic conditions? 

 

Priority Prescriptions in 15 Minutes — in the Quiet Zone

  • Implementing a quiet zone to allow staff to better concentrate
  • Shifting work schedules so more staff are available during peak hours
  • Communicating one on one with pharmacy staff about changes being made and why, and what data show

What can your team do to effectively respond to workflow and target changes? What else could your team do to meet targeted goals?