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Couriers Steer Away From Outsourcing, Toward Savings

  • Reconfiguring routes and bringing contracted routes in house
  • Hiring an additional employee to reduce overtime and outside courier costs on the weekends
  • Purchasing new technology for central dispatching that enables better tracking of packages

What can your team do to evaluate where savings can be found? What else could your team do to be more productive and not have to use contractors?

 

When the couriers representative unit-based team took a look at the work it was outsourcing, it discovered it could hire another employee, improve its routes, reduce its use of outside contractors and still save money. The team also figured out a way to improve its workflow with new technology and processes. The team saved $145,165 in six months—and the annual savings are projected at more than $375,000.

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Live, non-archived content
TTP Blurb
Couriers saved more than $145,000 in five months after they reconfigured routes, purchased better software to track pickups and deliveries and equipped drivers with smartphones.
Why This Matters
Reducing our reliance on outside couriers and investing in technology improves affordability and timely pick-up and delivery of packages .
Test of Change
Changing routes and bringing contracted routes in house
Short Teaser

Find out how, then apply these handy tools.

Medium Teaser

When the Couriers UBT took a look at the work it was outsourcing, the team discovered it could hire another employee, improve its routes, reduce its use of outside contractors and still save money.

Long Teaser

When the Couriers UBT took a look at the work it was outsourcing, the team discovered it could hire another employee, improve its routes, reduce its use of outside contractors and still save money.

Nav Section
Preview Image
Courier loading the back of a van with packages
Landing Page Title
Steering Away from Outsourcing
Topics
Affordability
Region
Colorado
Communicator
Jennifer Gladwell
Editor (if known)
Tyra Ferlatte
Keywords
couriers
Outsourcing
Date of publication
This has been edited
0
Department
Business Services
Supply Chain
Content Type
Team-Tested Practice
Content Goal
Inform
High Res Photo Set
Courier with blue and red packages on a dolly

Mail Services Courier Sara Quimby, a member of SEIU Local 105. 

Big Number
$145,165
Explanation

in cost savings over five months after the team reduced its use of contracted couriers