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Paying a Fair Share for Orthotic Supplies—Collecting Payment

  • Tracking individual items sold monthly  
  • Comparing previous distribution of items and loss of revenue  
  • Inputting data into Excel spreadsheet to see projected results 

What can your team do to ensure Kaiser Permanente continues to be affordable for all members? 

 

 

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Receiving free supplies is exciting, unless it makes it harder for Kaiser Permanente to stay affordable for all members. Many members received orthotic supplies for free. The complete care and health education unit-based team centralized the supplies into one location, took inventory and properly charged members for the supplies. The team surpassed their goal of bringing in $500.

TTP
Archived content
Live, non-archived content
TTP Blurb
The team began to properly charge members for orthotic supplies and increased revenue.
Why This Matters
Increased revenue helps us continue to provide high-quality care to our members.
Test of Change
Identifying loss of revenue and creating new plan
Short Teaser

Giving stuff away? These tools will add up to savings.

Medium Teaser

People love getting free stuff. But this team realized it should have been charging for supplies, and came together to make sure it was billing properly—keeping KP affordable for all.

Long Teaser

People love getting free stuff. But when this team realized it should have been charging for supplies, it came together to make sure it was properly billing patients—keeping KP affordable for all.

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Team-Tested Practices
Preview Image
A foot wearing a blue non-slip sock with an orange tray of medical supplies next to it
Landing Page Title
Paying a Fair Share for Orthotic Supplies
Topics
Affordability
Region
Southern California
Communicator
Laureen Lazarovici
Editor (if known)
Tyra Ferlatte
Keywords
orthopedic
Date of publication
This has been edited
0
Department
Other
Content Type
Team-Tested Practice
Content Goal
Inform
Subject
Supplies
Efficient processes
Affordability
Value Compass Concepts
High Res Photo Set
A foot wearing a blue non-slip sock with an orange tray of medical supplies next to it

Expensive supplies shouldn't just walk away. Are you giving stuff away for free you should be charging for?

Stat Icon
Affordability/Money - Color
Big Number
$500
Explanation

revenue collected for orthotic supplies within three months