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UBT Solves Overtime Dilemma
This inpatient nursing team decreased overtime costs by improving change-of-shift communication.
Details
Why This Matters
- Reducing overtime costs keeps Kaiser Permanente affordable for our members and leads to workflow efficiencies that enhance patient care.
Test of Change
- Standardizing change-of-shift communication
A Drop in Patient-Lifting Injuries
No staff injuries related to patient handling for 140 days thanks to signs, better communication.
Details
Why This Matters
- Absences, stress and worker’s compensation claims decreased when patient-handling injuries were reduced to zero in 140 days, down from two to four per quarter.
Test of Change
- Used signs to visually remind to nurses and other staff about the importance of working safely.