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Giving Team Members a Voice

A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.

Find a practice to try with your team

Two nurses, wearing blue scrubs, talking with each other

UBT Solves Overtime Dilemma

This inpatient nursing team decreased overtime costs by improving change-of-shift communication.

Details
Why This Matters
  • Reducing overtime costs keeps Kaiser Permanente affordable for our members and leads to workflow efficiencies that enhance patient care.
Test of Change
  • Standardizing change-of-shift communication
Tags: Affordability, Communication, Inpatient
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