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Giving Team Members a Voice

A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.

Find a practice to try with your team

Radiology Tech Pam Fuller. SEIU 105; Rad Tech kennya Matinez. SEIU 105; Diagnostic Med Sonographer Ann Baritovich. SEIU 105; Mammographer Margaret Wollenhaupt. SEIU 105; Radiology Spervisor Steve DeBell. Management; Rad Tech Natlie Munoz. SEIU 105 and Mammographer/rad tech Dianne Powers. SEIU 105

Calls Resonate for Ultrasounds

Patients did a better job of showing up for appointments when members of this Radiology team simply called to remind them.

Details
Why This Matters
  • No-shows adversely affect care and the entire lab.
Test of Change
  • Dividing reminder calls among several staffers
Tags: Affordability, Clinical Outcomes, Patient Safety, Quality, Service, Laboratory, Radiology
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