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Giving Team Members a Voice

A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.

Find a practice to try with your team

Tualatin Clinic Lab. Phlebotomist Jeanene Peters; Lab Supervisor Ben Hofilena; Phlebotomist Mollie Lucero. LU 49; Med Lab Tech Brandy Dowling. OFNHP; Phlebotomist Ervin Ramky and Medical Lab Tech Laura Schneider. OFNH

Reduce Missing Lab Orders

A little bit of extra coordination to cut down on missing order yielded a lot of savings for this team.

Details
Why This Matters
  • Missing lab orders cost money and are frustrating for patients and employees alike.
Test of Change
  • Assigning a point person to coordinate orders across departments
Tags: Affordability, Quality, Service, Laboratory
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