Find a practice to try with your team
Better Attendance Brings Big Rewards
Last-minute sick calls dropped by 40% after team members learned about the negative impact of such calls and explored time-off options.
Details
Why This Matters
- Decreasing last-minute sick calls protects staff members from stress and burnout that affect morale and performance.
Test of Change
- Educating the entire team on the impact of last-minute sick calls and rewarding them for perfect attendance.
All Hands for kp.org
Primary care team used the entire staff for a sign-up promotion, they posted signs to encourage registration, and spoke with patients about the benefits of KP.org.
Details
Why This Matters
- Members are better served and get better care when signed up with KP.org
Test of Change
- Getting all team members involved in the promotional effort