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Technicians Conquer Swirl of Scratches
This optical lab team reduced scratches to eyeglass lenses by 94% in the first 4 months of the year after performing a step-by-step review of its lens production process.
Details
Why This Matters
- Minimizing scratches to eyeglass lenses during the production process reduces the need to replace them. That helps save costs and improve service to members and patients.
Test of Change
- Reviewing each step of the lens preparation procedure to identify and fix the problem causing scratches to new eyeglass lenses.