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Giving Team Members a Voice

A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.

Find a practice to try with your team

Yellow patient questionnaire and hand on a computer mouse

Questionnaire Shaves Wait Time

Patient wait times after gastrointestinal procedure reduced 18 minutes.

Details
Why This Matters
  • From feelings of frustration and disrespect to increased risk of infection, making patients wait has negative outcomes.
Test of Change
  • Create a questionnaire to hand patients at check-in, and train staff on new process.
Tags: Service, Outpatient
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