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Giving Team Members a Voice

A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.

Find a practice to try with your team

Baldwin Park Medical Center UBT Consultant Charisse Lewis; Administration Area Medical Director John Bigley; Critical Care RN Sheryl Magpali, UNAC/AFSCME; Critical Care and Clinical Operations Director Felipe Garcia.

Follow-Up Orders Save Lives

Adhering to important guidelines to keep patients safe and healthy after surgery was high after this team educated staff and coordinated with pharmacists and other teams to ensure compliance.

Why This Matters

VTE prophylaxis helps prevent post-operative complications.

Test of Change

Coordinating with pharmacies to keep with SCIP guidelines

Tags: Clinical Outcomes, Patient Safety, Quality, Service, Inpatient, Medical-Surgical, Pharmacy, Surgery

Kaiser Permanente Highland Ranch Pediatrician/Director of Physician Experience Katie Richardson and patient Rachel Marie Moore.

Young Asthma Patients Need Refills

Pediatrics department identified asthmatic patients and explained the benefits of inhaled corticosteroids, increasing the number of refills for patients who needed them.

Why This Matters

Taking medication regularly helps patients manage their asthma.

Test of Change

Reaching out to asthma patients to recommend refilling their medications

Tags: Quality, Service, Pediatrics, Pharmacy