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Giving Team Members a Voice

A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.

Find a practice to try with your team

Radiology Tech Pam Fuller. SEIU 105; Rad Tech kennya Matinez. SEIU 105; Diagnostic Med Sonographer Ann Baritovich. SEIU 105; Mammographer Margaret Wollenhaupt. SEIU 105; Radiology Spervisor Steve DeBell. Management; Rad Tech Natlie Munoz. SEIU 105 and Mammographer/rad tech Dianne Powers. SEIU 105

Calls Resonate for Ultrasounds

Patients did a better job of showing up for appointments when members of this Radiology team simply called to remind them.

Details
Why This Matters
  • No-shows adversely affect care and the entire lab.
Test of Change
  • Dividing reminder calls among several staffers
Tags: Affordability, Clinical Outcomes, Patient Safety, Quality, Service, Laboratory, Radiology
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X-ray sign

Dressing Room Cuts Wait Times

Wait times for patients plummeted when this radiology made a small change with a big impact.

Details
Why This Matters
  • Long waits frustrate patients and reduce access to care.
Test of Change
  • Converting closet into a dressing room
Tags: Affordability, Service, Radiology
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X ray technician and patient.

Work Together to Process Tests

By coordinating with other departments, like emergency and transportation, the diagnostic imagining department could better serve patients at a brisk and efficient pace.

Details
Why This Matters
  • More timely results help patients get timely care.
Test of Change
  • Communicating with nurses and staff before a patient is moved for a test
Tags: Affordability, Service, Radiology
Learn more »