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New Needles Bruise Less, Please Patients
Complaints about bruising dropped after this lab team took action to identify the root of the problem and get better supplies.
Details
Why This Matters
- A gentle touch shows patients we care and reduces their anxiety.
Test of Change
- Switching to a different needle provider
Speak Up on Patient Malnutrition
The nutrition team improved communication to better identify and treat malnourished patients.
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Why This Matters
- Patients with malnutrition may not be apparent during short hospital stay.
Test of Change
- Using key phrases to identify malnourished patients
Stopping the Line for Safety
Errors drop significantly as team improved its process and culture.
Details
Why This Matters
- Poor communication accounts for more than 60 percent of medication errors nationwide, and contributes to a significant increase in patient complications or death.
Test of Change
- Radiologic technologists are asked to speak up immediately and “stop the line” if they encounter any deviation from workflow or a risk to patient safety.
Preventing Pressure Ulcers
The team went two years without a single instance of a serious pressure ulcer resulting from a respiratory aid.
Details
Why This Matters
- We are committed to keeping patients free from hospital-acquired ulcers
Test of Change
- Testing and evaluating new, better supplies and equipment