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Physicians Combat Pandemic-Related Stress
A multipronged, results-oriented campaign centered around joy in work increased physician involvement in unit-based teams.
Details
Why This Matters
- When at risk for burnout, physicians can deepen job satisfaction by engaging in performance improvement with their teams, all while contributing their unique perspective to workplace issues.
Test of Change
- Showcasing small successes on one unit-based team encourages physician involvement in performance improvement efforts
Fresh Perspective Spurs Workflow Innovation
Listening to the "voice of the customer" is the key to getting results.
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Why This Matters
- Timely delivery of medication is critical for patient care and eases anxiety and stress among staff.
Test of Change
- Shadowing hospital nurses to better understand their wants and needs.
A Recipe for Speaking Up
A Food and Nutrition Services team boosts its People Pulse speak-up scores by creating an environment where workers feel free to voice their opinions and ideas — and can expect action to be taken on their input.
Details
Why This Matters
- When employees feel free to share ideas and concerns, it creates open communication that leads to better care, quality and service.
Test of Change
- Rewarding and recognizing employees for ideas and actions that contribute to the team’s work.