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Ensuring Patients’ Wishes in Times of Need
Increased the number of patients completing advance directives from 20 percent to 80 percent in 3 months.
Details
Why This Matters
- Advance directives give patients a say in their care plan while they can make informed decisions and help make their choices known to family members and their doctor.
Test of Change
- Creating a process for medical assistants to verify, update and offer information about advance care directives to radiation oncology patients

Provide Care With Secondary Tubing
By using secondary tubing , which can be just as safe as primary tubing for many IV uses, this team saved a bunch of money.
Details
Why This Matters
- When not medically necessary, primary tubing is wasteful.
Test of Change
- Switching from primary tubing to secondary tubing, whenever appropriate

Reduce Missing Lab Orders
A little bit of extra coordination to cut down on missing order yielded a lot of savings for this team.
Details
Why This Matters
- Missing lab orders cost money and are frustrating for patients and employees alike.
Test of Change
- Assigning a point person to coordinate orders across departments

How to Improve Telemetry Monitoring
By tightening up processes and communication, this telemetry team improved the way it monitors patients.
Details
Why This Matters
- A patient deprived of oxygen for 4 to 6 minutes can suffer brain damage.
Test of Change
- Creating reminders for staff to check monitors