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Giving Team Members a Voice

A Food and Nutrition team creates an environment where employees feel free to voice their opinions and ideas—and can expect action to be taken on their input.

Find a practice to try with your team

Supplies

Fully Stocked for Less Money

This team is saving thousands of dollars by using computer spreadsheets to track inventory and reduce waste.

Details
Why This Matters
  • Efficient inventory process saves money and reduces frustration.
Test of Change
  • Creating electronic record-keeping system
Tags: Affordability, Quality, Service, Supply Chain, Surgery
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Yellow patient questionnaire and hand on a computer mouse

Questionnaire Shaves Wait Time

Patient wait times after gastrointestinal procedure reduced 18 minutes.

Details
Why This Matters
  • From feelings of frustration and disrespect to increased risk of infection, making patients wait has negative outcomes.
Test of Change
  • Create a questionnaire to hand patients at check-in, and train staff on new process.
Tags: Service, Outpatient
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