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Breakthrough Conversations
Laureen Lazarovici
Thu, 04/27/2017 - 13:19
tips (checklist, etc.)
PDF
not migrated
Tools for a Difficult Conversation
Tool Type
Format
Running Your Team
Keywords
Topics
Role
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Unit-based team members, champions, consultants, union representatives, and management and labor leads working in partnership on a range of collaborative issues. This guide can help you escalate unresolved problems, build trust with colleagues, and improve your personal communications skills.
Best used:
Refer to this resource when you are preparing to give feedback and delve deeper into a difficult situation, or to prepare to respond to feedback or a request to discuss an issue.
flyer_Breakthrough Conversations_STATE
When it's time to have a difficult conversation in your work life--or even personal life--use these tips and tools to make it go smoothly. Focus on the five-step STATE skills: share, tell, ask, talk, encourage.
Non-LMP
Done