TOOLS
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees, managers and unit-based teams
Best used:
Follow these instructions to sign up for prescription delivery today. Available in English and Spanish.
Team-Tested Practices
Path To Performance
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meds
drug
TOOLS
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Coalition-represented employees
Best used:
Encourage your fellow Coalition union members and dependents to choose mail order delivery for their prescriptions. Available in English and Spanish.
TOOLS
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline employees who want to learn more about fast and easy ways to fill their prescriptions.
Best used:
UBT consultants and union representatives post this in employee areas and use as a flier or handout during meetings.
Provide Good Care, Save With Secondary Tubing
- Looking for less expensive options, like switching from primary tubing to secondary tubing
- Using secondary instead of primary tubing for IV patients, whenever it is medically safe
- Working through the change so everyone on the team understands and adapts
What can your team do to make sure it's using the right supplies for the job? What else could your team do to keep KP affordable for patients and members?
Young Patients Need to Refill Their Asthma Meds
- Identifying asthmatic patients, who haven’t processed refills
- Contacting in groups of five each week until every patient has been reached
- Communicating the benefits of inhaled corticosteroids
What can your team do to proactively reach out to patients to help them manage their chronic conditions?
Improving Delivery Times for Inpatient Meds
- Posting laminated cards at med stations of commonly used drugs and where these are regulary stored
- Delivering drugs 15 minutes prior to adminstration to allow time to be prepared
- Color-coding bins of new meds to distinguish from a patient’s discontinued meds
What can your team do to plan ahead and prepare in advance to anticipate patient needs?
Priority Prescriptions in 15 Minutes — in the Quiet Zone
- Implementing a quiet zone to allow staff to better concentrate
- Shifting work schedules so more staff are available during peak hours
- Communicating one on one with pharmacy staff about changes being made and why, and what data show
What can your team do to effectively respond to workflow and target changes? What else could your team do to meet targeted goals?
Got Backlogs? Expand the Night Shift!
- Acknowledging and addressing resistance to change as the team experimented with changes
- Setting a clear goal of wanting to reduce excessive overtime
- Deploying more workers to the night shift
What can your team do to improve workflow and enhance the experience of our members and patients? What else could your team do to make KP the best place to work and receive care?
TOOLS
Format:
PDF
Size:
8.5” x 11”
Intended audience:
Frontline employees, managers and physicians
Best used:
This poster highlights a Georgia team that reduced duplicate medications listed in patient records. Post on bulletin boards, in break rooms and other staff areas.
TOOLS
Format:
PPT
Size:
1 Slide
Intended audience:
LMP employees, UBT consultants, improvement advisers
Best used:
This PowerPoint slide features a Georgia UBT that reduced duplicate medications listed in patient records. Use in presentations to show some of the methods used and the measurable results being achieved by unit-based teams across Kaiser Permanente.
