When coaching or problem solving, ask thoughtful questions to engage the other person and help them increase their capacity for solving problems on their own. Thoughtful questions motivate the coachee to think, analyze, speculate and express feelings.
Format:
PDF (color or black and white)
Size:
8.5" x 11"
Intended audience:
Anyone with a sense of humor
Best used:
Our comic superhero shows that our values all add up to our value.
Our comic superhero shows how every part of what you do adds value.
Format:
DOC
Size:
8.5" x 11"
Intended audience:
UBT consultants and co-leads as well as public affairs professionals who need to spread the word about an LMP issue.
Best used:
Fill in and print out these color fliers and hand out or post on bulletin boards.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Unit-based team members, champions, consultants, union representatives, and management and labor leads working in partnership on a range of collaborative issues. This guide can help you escalate unresolved problems, build trust with colleagues, and improve your personal communications skills.
Best used:
Refer to this resource when you are preparing to give feedback and delve deeper into a difficult situation, or to prepare to respond to feedback or a request to discuss an issue.
When it's time to have a difficult conversation in your work life--or even personal life--use these tips and tools to make it go smoothly. Focus on the five-step STATE skills: share, tell, ask, talk, encourage.
Format: PDF (color and black and white)
Size: 8.5" x 11"
Intended audience: Frontline workers, unit-based teams
Best used: Write in the box a phrase that helps you keep your cool in a tense situation. Color the diagram and hang in your work space.
What's a phrase that helps you keep your cool in a tense situation?
Format:
PDF (color and black and white)
Size:
8.5" x 11"
Intended audience:
Anyone with a sense of humor
Best used:
Our comic superhero helps make it clear that everyone has a part in solving problems in their department's UBT.
Our comic superhero shows how everyone has a part in solving problems in their department's UBT.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Anyone with a sense of humor
Best used:
Our comic superhero helps make it clear that everyone is part of their department's UBT.
Our comic superhero helps make it clear that everyone is part of their department's UBT.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
When you need to improve how smoothly your team runs and improve communication, try these tips.
Format:
PDF
Size:
8.5" x 11"
Intended audience:
Frontline workers, managers and physicians
Best used:
When you want to engage your entire team, try these tips.
Format: PDF
Size: 8.5" x 11"
Intended audience: Frontline workers, unit-based teams
Best used: Post these inspiring words from a nurse on our #FreeToSpeak culture on your department's bulletin board or in a break room.
A Kaiser Permanente nurse talks about our #FreeToSpeak culture.
