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Personalizing Care for Patients
Asking patients about their sexual orientation and gender identity is helping Addiction Medicine team members better identify and treat patients' health risks and needs.
Details
Why This Matters
- Collecting sensitive, personal information from patients can tell you a lot about their health risks and needs and help improve the quality of care for all Kaiser Permanente members.
Test of Change
- Creating a standardized process to collect information about patients’ sexual orientation, gender identity, and preferred pronouns.

This Test Saves Lives
The internal medicine unit emphasized the value of taking the colorectal screening test, and identified at-risk patients whenever they come into the office.
Details
Why This Matters
- Ensuring the patients take the test and return it is critical to early screening.
Test of Change
- Labeling the test as life-saving can increase patient compliance