• Showing providers how to code for accidents and workplace injuries
• Teaching pharmacies how to ID medications related to injuries and accidents
• Using electronic drug information system for better cross-referencing

 What can your team do create smoother workflows? And how could your team work better with other UBTs to improve performance? 

• Increasing training and teamwork to ensure accuracy of the data
• Working with regional subject-matter experts, and creatng a reference tool for self-review
• Conducting daily department-wide and self-audits to catch mistakes

What can your team do to build quality control into your workflow? 

• Using a “blitz” approach to the work queues, when new sessions get backed up
• Mobilizing everyone to work on the same queue until the backlog decreases
• Shifting from the existing practice of everyone working in individual queues

What can your team do to tackle large issues that are creating a backlog? Where else could your team use a "blitz" approach?