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Quiet on the Floor. It’s Nap Time

  • Instituting a regular nap time, testing both 1-3 p.m. and 2-4 p.m. slots
  • Communicating to staff and families about nap time, to be quiet and posting alerts
  • Coordinating with other departments to see if adjustments to time period are needed

What can your team do to try out different potiential solutions without being afraid of failure? 

We Fight Pain. New Moms Say, Thank You
  • Standardizing pain medication schedules, and include follow-up calls after discharge
  • Reassessing patient and communicating with her when next med is scheduled
  • Reinforcing the idea that “every patient is my patient” and have "no-pass" policy

What can your team do to to put the patient at the center? 

scarrpm Mon, 12/12/2016 - 12:55

Improving Delivery Times for Inpatient Meds

  • Posting laminated cards at med stations of commonly used drugs and where these are regulary stored
  • Delivering drugs 15 minutes prior to adminstration to allow time to be prepared
  • Color-coding bins of new meds to distinguish from a patient’s discontinued meds

What can your team do to plan ahead and prepare in advance to anticipate patient needs?

 

Accurate Work Logs Lead to Better Care

  • Reformatting the log sheets to clarify tasks and reduce confusion
  • Discussing the goals of compliance regularly and setting deadlines for completing logs
  • Double-checking the logs to ensure quality of process and relieve patient anxiety

What can your team do to improve your work process? 

A Map Keeps Specimen Handling Clean
  • Discussing the problem and identifying the process to establish a chain of custody
  • Creating a procedural map, highlighted with photos and standardized tasks
  • Distributing laminated copies to appropriate areas of lab

What can your team do to analyze and improve your workflow? 

 

scarrpm Thu, 11/17/2016 - 16:51
Take That Low-Sodium Meal and Say, Bam!
  • Including Mrs. Dash seasoning packets with meals
  • Writing scripts for personnel to educate patients
  • Getting informed on all diet options

What can your team do to look at a hospital stay through the eyes of a patient? 

 

scarrpm Thu, 11/17/2016 - 16:26

Raise Your Patients' Cancer-Screening Awareness

  • Reporting weekly on staff engagement with patients
  • Training and peer-to-peer coaching of staff
  • Educating physicians on awareness

What can your team do to leverage KP's unique tools for prevention to keep patients healthy? 

 

It Pays to Share Your Schedules

  • Sharing scheduling data with collaborative departments
  • Setting boundaries to respect the other department’s needs and processes, like avoiding late-day appointments
  • Writing it down and gettng consensus so everyone can follow the procedure

What can your team do to work collaboratively with a sister department to improve the patient experience? 

Medicare Form Mistakes Will Cost You

  • Increasing training and teamwork to ensure accuracy of the data
  • Working with regional subject-matter experts, and creatng a reference tool for self-review
  • Conducting daily department-wide and self-audits to catch mistakes

What can your team do to build quality control into your workflow? 

 

Patients Need Screening? Make It Personal

  • Identifying eligible members for colorectal screening
  • Developing a personalized story for each patient to make it relevant
  • Creating a follow-up process to ensure patients are following through with the test

What can your team do to customize your outreach to patients?

 

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