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Why Speaking Up Matters
Patients suffer fewer hospital-acquired infections and staff has high morale and low turnover.
Details
Why This Matters
- Speaking up leads to fewer patient infections and more satisfied staff.
Test of Change
- Physicians, nurses, dieticians, pharmacists, social workers and other caregivers take part in multidisciplinary daily patient rounding together
Giving Patients a Voice
Improvements suggested by a parent advisory council ease the stress of new moms and dads whose babies are in the NICU.
Details
Why This Matters
- Unit-based teams make innovations that have a big impact when they include patients in their improvement efforts.
Test of Change
- Members of this NICU host a bimonthly parent advisory council and include moms and dads members in the department’s tests of change
An Rx for Efficiency
Overtime use dropped by 75 percent, with an initial cost savings of $180,000.
Details
Why This Matters
- Patients need to get their medication quickly and easily. The Central Refill Pharmacy found a way to make that happen more efficiently.
Test of Change
- Expand the night shift to prevent big backlogs
Invent Our Future
Frontline innovation with new technology and service models are improving care and keeping KP a health care leader.
Details
Why This Matters
- Clinical quality, patient satisfaction and employee growth and development all improve when we experiment with new technologies and ways of providing care.
Test of Change
- Sending smartphone photos of patients’ rashes to dermatologist for faster diagnoses and treatment
Coming In From the Cold
Packages get where they need to go quickly –instead of piling up outside in the snow
Details
Why This Matters
- Supplies and other deliveries are kept safe and secure, delivered quickly and efficiently
Test of Change
- Conduct a motion analysis of sorting and delivering packages
Speak Up, Change a Life
Epilepsy patients benefit from better technology after a doctor and tech team up to advocate for it.
Details
Why This Matters
- New testing technology meant better care and less stress for epilepsy patients, all while KP saves money and time.
Test of Change
- Physician and union worker team up to advocate for advanced technology
How a Flu Shot Can Help Catch Cancer
Sixty percent of women overdue for mammograms got same-day appointments.
Details
Why This Matters
- Early detection of cancer means treatment can start sooner.
Test of Change
- Medical imaging department blocks out time for same-day appointments to accommodate referrals from the flu clinic